Prime Healthcare

Collector - Patient Accounting

Facility Paradise Valley Hospital
Location
US-CA-National City
ID
2022-100087
Category
Admin
Position Type
Full Time
Shift
Days
Job Type
Non-Exempt

Overview

Join an award-winning team of dedicated professional committed to our core values of quality, compassion and community! Paradise Valley Hospital, a member of Prime Healthcare, offers incredible opportunities to expand your horizons and be part of a community dedicated to making a difference.

 

For more than 115 years, Paradise Valley Hospital, a member of Prime Healthcare, has served San Diego, and we are proud of our heritage of providing programs and services to meet the changing needs of our community. Today, our 291-bed, acute care hospital is the only San Diego hospital to be named a Top Performer on Key Quality Measures five years in a row by The Joint Commission. Paradise Valley has received the Healthgrades Patient Safety Excellence Award nine years in a row (2014-2022). The hospital offers emergency services, wound healing and hyperbaric medicine, acute rehabilitation, behavioral health services, community wellness programs, senior services and more. For information, visit www.ParadisevalleyHospital.com

Responsibilities

The Collector is responsible for the follow-up performed on insurance balances or self pay accounts to ensure payment without delay is received from the insurance companies or uninsured patients or the account is converted to another financial payer. Communicates clearly and efficiently by phone and in person with our clients and staff members. Maintains productivity standards and reports. Obtains updated demographic information and all necessary information needed to comply with insurance billing requirements. Forwards updated information to responsible staff members for computer changes. Operates computer to input follow up notes and retrieve collection and patient information. Is able to write effective appeals to insurance companies.

Qualifications

Education and Work Experience

  1. Experience in Accounts Payable and Accounts Receivable preferred.
  2. Effective written and verbal communication skills.
  3. Ability to multi-task, prioritize needs to meet required timelines.
  4. Analytical and problem-solving skills.
  5. Customer Services experience required.
  6. High School Graduate or GED Equivalent Required (effective 4/1/14 for all new hires)



We are an Equal Opportunity/ Affirmative Action Employer and do not discriminate against applicants due to veteran status, disability, race, gender, gender identity, sexual orientation or other protected characteristics. If you need special accommodation for the application process, please contact Human Resources. EEO is the Law: https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

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