Prime Healthcare

Patient Access Director

Facility St. Mary's Medical Center
US-MO-Blue Springs
Position Type
Full Time
Job Type


Join an award-winning team of dedicated professional committed to our core values of quality, compassion and community! St. Mary's Medical Center, a member of Prime Healthcare, offers incredible opportunities to expand your horizons and be part of a community dedicated to making a difference.


St. Mary's Medical Center is a faith-based, 146-bed teaching hospital located in Blue Springs, Missouri, providing a wide range of acute care and outpatient services from a 24-hour Emergency Department to state-of-the-art imaging and cardiovascular care. Key services include the St. Mary's Heart Center, Stroke Center, Breast Center, Wound Center, Joint and Spine Institute and Surgical Institutes and Inpatient Rehabilitation Center. It is a member of Prime Healthcare, an award-winning national hospital system. For more information, call 816-228-5900 or visit


The Corporate Director of Education & Special Projects, Patient Access oversees the planning, design, and implementation of training programs aligned to the business objectives and operational strategy of Patient Access. The Director partners with Corporate Leaders and Revenue Cycle leaders to identify and achieve strategic training objectives and stewards the current-to-future state training road map across Access departments. The Director provides industry best practice leadership to support continued Revenue Cycle optimization through education, skill development and the implementation of special projects. This role owns the overall Patient Access training portfolio and is responsible for the continued maintenance and enhancement of training methodologies and practices.




1. Bachelor’s/Masters degree in Business Management or related discipline (effective 4/1/14 for all new hires)
2. 5 to 8 years of progressive leadership and oversight of Patient Access related operations
3. Preferred Skills and Abilities: Must be able to demonstrate understanding of and ability to interpret third party payer principles and terms and COBRA laws. Strong organizational skills required for effective communication with patients, physicians, public, staff and administrations. Must be able to work in fast paced environment with frequent interruptions
4. Background in business process and technological innovation within clinical and hospital business environments
5. Proven experience leading and managing others through strategy and change process initiatives
6. Experience analyzing stakeholder requirements and anticipating strategic organizational requirements
7. Proven ability to work within a matrixed organization with competing initiatives and objectives
8. Ability to assess and monitor teamwork load / capacity and shift timing and/or responsibilities appropriately to achieve sustainable pace while continuing to achieve results
9. Excellent written and oral communication skills, Effective interpersonal skills and professional conduct, Ability to facilitate and leads group discussions
10. Experience with Microsoft Excel, Word, Project, Visio, PowerPoint, or other spreadsheet and/or word processing Software


We are an Equal Opportunity/Affirmative Action Employer and do not discriminate against applicants due to veteran status, disability, race, gender, gender identity, sexual orientation or other protected characteristics.  If you need special accommodation for the application process, please contact Human Resources.  EEO is the Law:


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