Prime Healthcare

Certified Case Counselor - Infectious Diseases Clinic

Facility Saint Michaels Medical Center
Business Professional
Position Type
Full Time
Job Type


Join an award-winning team of dedicated professional committed to our core values of quality, compassion and community! Saint Michael's Medical Center, a member of Prime Healthcare, offers incredible opportunities to expand your horizons and be part of a community dedicated to making a difference.


Established by the Franciscan Sisters of the Poor in 1867, Saint Michael's Medical Center is a 358-bed regional tertiary-care, teaching, and research hospital in the heart of Newark's business and educational district and is accredited by The Joint Commission. The hospital provides top-quality health care services delivered with compassionate care by combining state-of-the-art technology, the latest diagnostic and therapeutic procedures, leading-edge research, and a network of highly qualified physicians, nurses, and allied health professionals.


The first medical institution in New Jersey to perform open-heart surgery, and the first to develop a cardiac catheterization program, Saint Michael's Medical Center is home to the Heart and Vascular Institute, which offers a comprehensive array of innovative cardiac treatments and procedures. Learn more at


The Certified Case Counselor II - MCM will be responsible for providing direct case management services to the patients of the Peter Ho Memorial Center; Client-centered services linking clients with health care, psychosocial, and other services provided by trained professional, including both medically credentialled and other health care staff. The Certified Case Counselor II will support the clinical team with resources, information, and performs the various steps of medical case management including completion of intakes, psychosocial assessments, development of initial individualized client service plans, conduct client advocacy & retention activities, referral follow ups, re-evaluation of the patients’ needs/discharge, treatment adherence counseling and proper disposition of cases. Maintains documentation in the EPIC, NJDOH system (CareWare), and Ryan White Grant reporting systems (CAHMPS), ensure accurate & prompt data entry of service deliverables, educates, and consults with service providers and consumers concerning HIV disease and the process of meeting consumers’ identified needs. Also included is treatment adherence counseling to ensure readiness for, and adherence to complex HIV/AIDS treatments. Medical case management also includes client-specific advocacy and review of use of services, including face-to-face, telephone, and other forms of communication.


1. Minimum of two years’ experience working in case management, discharge planning or other health related field.
2. Master’s degree required; Master’s in social work or other health related field / LSW preferred.
3. Ryan White Case Management Certificate obtained within 6 months of hire preferred.
4. Experience and knowledge in basic to intermediate computer skills (Microsoft Office: Word, Excel, PowerPoints, email, etc.). MCM training and Behavioral Violence Prevention Training within 3 months of hire and maintain current.


We are an Equal Opportunity/Affirmative Action Employer and do not discriminate against applicants due to veteran status, disability, race, gender, gender identity, sexual orientation or other protected characteristics.  If you need special accommodation for the application process, please contact Human Resources.  EEO is the Law:


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