Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

The Patient Account Registrar interviews the patient or his/her representative to obtain patient demographics. This position also secures insurance information, eligibility, benefits and authorizations as applicable. Works closely with all facets of the Admitting department including PBX operator function and reception areas.  Must be able to operate a computer to input and retrieve data.  Ability to communicate with the population served, utilizing age specific techniques from neonatal, pediatrics, adolescents, young adults, middle adult to geriatrics.  Maintain proficiency in medical terminology.  Special projects or other assignments may be given with expectations to be completed in a specified timeframe

EDUCATION, EXPERIENCE, TRAINING

1.      Previous hospital experience as an admissions representative preferred.

2.      Knowledge of medical terminology preferred.

3.      Effective written and verbal communication skills

4.      Ability to multi-task, prioritize needs to meet required timelines

5.      Analytical and problem-solving skills

6.      Customer Services experience required

7.      High School Graduate or GED Equivalent  Required (effective 4/1/14 for all new hires)