Department: Ambulatory Pharmacy

Schedule: Full Time, Monday through Friday Days

Facility: Prime St Mary of Nazareth Hospital

Location: Chicago, IL

This position is hybrid, in clinic with opportunities to work from home based on clinic and patient needs

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

The Ambulatory Pharmacy Technician reports to the Ambulatory Pharmacy Technician Supervisor and plays a key role in the ambulatory pharmacy space, including referral based HOPD pharmacist managed clinics, specialty pharmacy, and population health pharmacy services.  The technician will be responsible for assisting with prior authorizations, scheduling patients for appointments, resolving billing rejections, helping patients navigate insurance coverage, and facilitating financial assistance through eligibility screenings and supporting documentation.  They will maintain accurate records of patient interactions within the EMR system.    

In this role, the pharmacy technician assists specialty pharmacists in the management of medications and works under pharmacist supervision.  The pharmacy technician completes prior authorizations, troubleshoots and resolves billing rejections, helps patients understand insurance coverage, facilitates financial assistance by screening patients for eligibility and obtaining supporting documentation.  The pharmacy technician will also provide ongoing support to enrolled patients by performing adherence checks and refill reminders and ensuring timely filling of prescription orders. 

EDUCATION, EXPERIENCE, TRAINING

Required qualifications:

1.    High school diploma or equivalent

2.    Current State of IL pharmacy technician license in good standing

3.    Minimum of 3+ years of pharmacy technician experience

4.    National certification from PTCB or NHA within 2 years of hire date

Preferred qualifications:

1.    Previous work in ambulatory pharmacy setting preferred.

2.    Extensive EPIC knowledge/experience preferred.

3.    Familiarity with pharmacy financial assistance programs, insurance processing, and insurance systems (Medicare/Medicaid) preferred.

Saint Mary of Nazareth Hospital offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs. Our Total Rewards package includes, but is not limited to, paid time off, a 401K retirement plan, medical, dental, and vision coverage, tuition reimbursement, and many more voluntary benefit options. A reasonable compensation estimate for this role, which includes estimated wages, benefits, and other forms of compensation, is $18.18 to $26.34. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.

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