Prime Healthcare is an award-winning health system headquartered in Ontario, California. Prime Healthcare operates 51 hospitals and has more than 360 outpatient locations in 14 states providing more than 2.5 million patient visits annually. It is one of the nation’s leading health systems with nearly 57,000 employees and physicians. Eighteen of the Prime Healthcare hospitals are members of the Prime Healthcare Foundation, a 501(c)(3) not-for-profit public charity. Prime Healthcare is actively seeking new members to join our corporate team!

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The Sr. Epic Client Systems Engineer is responsible for supporting the deployment, maintenance, and optimization of Epic's client-side infrastructure. This position will play a crucial role in ensuring the stability, performance, and security of Epic Hyperspace, printing services, and third-party integrations across clinical and operational environments. This position requires strong technical expertise, troubleshooting skills, and collaboration with IT, clinical, and operational teams. This position is also responsible for custom programming and building custom integrations that are unique and intellectual property for the health system. This position requires the ability to independently identify and fulfill responsibilities with minimal oversight, especially on critical matters. The role frequently involves exercising discretion and independent judgment, evaluating different options, and making informed decisions. The position is expected to effectively prioritize tasks, manage time efficiently, and ensure deadlines are consistently met.

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Required qualifications:

1. Bachelor’s degree in information technology, Computer Science, Healthcare Informatics, or a related field.
2. Five plus (5+) years of experience working with Epic EHR systems in a technical capacity.
3. Epic certification(s) in one or more modules (e.g., Epic Bridges, EpicCare, Hyperspace, etc.).
4. Experience supporting Epic client systems in a healthcare IT environment.
5. Strong knowledge of Windows-based client environments and Epic Hyperspace deployment methodologies.
6. Familiarity with Citrix, VMware, SCCM, and other application delivery technologies.
7. Understanding of networking, security, and Active Directory policies as they relate to Epic systems.
8. Excellent troubleshooting skills and ability to work in a fast-paced environment.
9. Understands hospital business operations and structure, general requirements in an integrated delivery system, and use of IT applications in the practicing healthcare environment.
10. Open to travelling up to 50% of the time.

Preferred qualifications:

1. Epic Client Systems Administrator (ECSA) certification or relevant Epic certifications.
2. Experience with automation tools for Epic client deployments and updates.
3. Knowledge of scripting (PowerShell, Batch, or VBScript) for system administration.