We are seeking a Rehabilitation Intake Coordinator, sometimes referred to as a Rehab Admissions Coordinator, Intake Coordinator – Rehabilitation Services or Rehab Intake Coordinator in our Physical Therapy department. The Rehab Intake Coordinator will manage and coordinate the patient referral and intake process for rehab services, ensuring timely, accurate, and efficient access to care. The Intake Coordinator will also ensure smooth onboarding of patients into physical therapy by managing referrals, verifying insurance, scheduling evaluations, and coordinating with staff and patients to support timely and compliant care delivery.

Employment Type: Full Time

Shifts Available: Days

Hours:  8-hour shifts

Location: Southern Regional Medical Center – Riverdale, GA

Here are some of the benefits of working at Prime Healthcare:

• Health, dental, and vision insurance options
• Paid vacation, sick time and holidays
• Bereavement leave, FMLA and other leave options
• Employer 401K options
• Tuition reimbursement options
• Life, disability, and other insurance options
• Many other amazing benefits

Essential Duties and Responsibilities (includes, but not limited to):

• Referral Management: Review referrals, verify medical necessity for physical therapy, and communicate with referring providers to clarify or obtain required information
• Patient Intake & Scheduling: Collect demographics, insurance, and prescriptions, schedule evaluations, and prioritize patients based on urgency and therapist availability
• Insurance Verification & Authorization: Verify insurance coverage, obtain pre-authorizations, and collaborate with billing to ensure clean claims and reduce denials
• Communication & Coordination: Act as liaison between patients, providers, and staff, educate patients on intake and expectations, and coordinate accommodations or interpreter services
• Documentation & Compliance: Ensure accurate, compliant intake documentation and maintain patient confidentiality according to HIPAA and hospital policy

Before we go any further, we do have some deal-breakers. You must have: 

• Graduate from an accredited school of nursing, physical therapy, occupational therapy, or speech pathology
• Current Georgia license in nursing, physical therapy, occupational therapy, or speech pathology
• BLS upon hire and maintain current, Health Care Provider (AHA)

Additional Qualifications That Are a Plus

• Two (2) years Rehabilitation/Case Management experience preferred 

Full benefits at Prime Healthcare: https://www.primehealthcare.com/careers/benefits/

We are an Equal Opportunity Employer and do not discriminate against applicants due to veteran status, disability, race, gender, gender identity, sexual orientation, or other protected characteristics.  If you need special accommodation for the application process, please contact Human Resources.  Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

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