The Director of Medical Staff Services provides strategic and operational leadership for all medical staff functions, medical education programs, and continuing medical education (CME) services. This role serves as the primary liaison between hospital administration and the medical staff, ensuring effective communication, regulatory compliance, and alignment with institutional goals. The Director ensures that all activities meet regulatory and accreditation standards and supports a culture of professionalism, collaboration, and continuous improvement.

Department: Medical Staff Services 
Reports To: Chief Executive Officer (CEO)
FLSA Status: Exempt
Location: Reno, Nevada

Here are some of the benefits of working at Prime Healthcare: 

• Health, dental, and vision insurance options 

• Paid vacation, sick time and holidays 

• Bereavement leave, FMLA and other leave options 

• Employer 401K options 

• Tuition reimbursement options  

• Life, disability, and other insurance options 
• Many other amazing benefits 

• Directs and manages all functions of the Medical Staff Office, medical education, and CME programs.

• Collaborates with medical staff leadership to ensure credentialing, privileging, peer review, and other medical staff functions are performed accurately and timely.

• Oversees compliance with regulatory and accreditation standards, including Joint Commission, CMS, state licensing, and other governing agencies.

• Develops and administers departmental policies, procedures, and goals aligned with organizational priorities.

• Prepares and manages departmental budget; monitors expenses and allocates resources effectively.

• Ensures accurate and timely processing of initial and reappointment applications for medical staff and allied health professionals.

• Coordinates continuing education offerings and ensures compliance with accreditation requirements for CME providers.

• Serves as a key advisor to the Medical Executive Committee and other medical staff committees.

• Maintains strong professional relationships with physicians, department chairs, executives, and external partners.

• Supervises and mentors departmental staff, fostering professional development and team accountability.

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EDUCATION, EXPERIENCE, TRAINING

1. Bachelor's degree preferred or equivalent education/experience.
2. Certification from the National Association of Medical Staff Services as Certified Professional in Medical Services Management (CPMSM), required to obtain the certification within 365 days.
3. Certified Provider Credentialing Specialist (CPCS), or equivalent, preferred.
4. Minimum of five years of management experience in one of the following venues: hospitals, managed care, credentialing verification organizations, or ambulatory care. Three years in medical staff services is required. Experience in working with governance processes is essential.
5. Must have strong computer, communication and writing skills with knowledge of medical terminology. 

Join an award-winning team of dedicated professionals committed to our core values of quality, compassion and community! Saint Mary’s Health Network, a member of Prime Healthcare, offers incredible opportunities to expand your horizons and be part of a community dedicated to making a difference.

As a long-standing community partner with a 116-year history, Saint Mary’s Health Network offers Northern Nevada inpatient, outpatient, ancillary, and wellness services. Nationally recognized and accredited by the Joint Commission, as well as named one of the Top 100 Hospitals by Fortune/Merative and America’s Best 250 hospitals by Healthgrades, Saint Mary’s Regional Medical Center is a 352-bed acute care hospital offering a robust line of inpatient, outpatient and ancillary services including a top-rated Center for Cancer, surgical and orthopedic services, and an award-winning Cardiology program and more. The health system, a member of Prime Healthcare, also operates a fully-integrated Medical Group, multiple urgent care clinics, freestanding imaging, lab, and primary care clinics. For more information, visit www.SaintMarysReno.com.