We are seeking a Discharge Planner, sometimes referred to as a Hospital Discharge Planner, Patient Care Coordinator or a Patient Services Coordinator in our Social Work Services Department. As a Discharge Planner, you will support patients, families, and the healthcare staff. The Discharge Planner work goes beyond clinical care to address the psychosocial, emotional, and practical needs of patients during hospitalization and after discharge. 

Shift Available: Days  

Employment Type: Full-Time 

Hours: 8-hour – 8:00am to 5:00pm (Some weekends will be required) 

Location: Mission Regional Medical Center – Mission, TX 

Here are some of the benefits of working at Prime Healthcare: 

• Health, dental, and vision insurance options 

• Paid vacation, sick time and holidays 

• Bereavement leave, FMLA and other leave options 

• Employer 401K options 

• Tuition reimbursement options  

• Life, disability, and other insurance options 

• Many other amazing benefits 

Essential Duties and Responsibilities (includes, but not limited to): 

• Discharge Planning Assistance – interview patients and families, gather necessary information, and help develop safe, patient-focused discharge plans under the guidance of the Case Manager/Social Worker  

• Case Management Support – assist Case Managers/Social Workers by coordinating department activities, handling referrals and authorizations, and managing Medicaid state submission forms for review and filing in accordance with facility procedures 

• Psychosocial Assessments & Emotional Support – evaluate social, emotional, and financial needs while providing crisis intervention, grief counseling, and supportive guidance for patients and families 

• Advocacy & Resource Connection – advocate for patients’ rights and link them with financial aid, housing, transportation, substance abuse programs, and other community resources 

• Interdisciplinary Collaboration & Education – partner with physicians, nurses, and case managers while educating patients and families on treatment plans, insurance, and legal documentation 

Before we go any further, we do have some deal-breakers. You must have:  

1. High School Diploma required.
2. Behavioral Violence Prevention Training within 3 months of hires and maintain current.

Additional Required Knowledge, Skills & Abilities: 

1. Knowledge of Discharge Planning/ Utilization Management / Case Management terminology and functions, in both managed care and non-managed care environments.
2. Experience in basic to intermediate computer skills/knowledge.

Additional Qualifications That Are a Plus: 

1. Current BCLS (AHA) certificate required upon hire and maintain current preferred.
2. Associates degree or LVN license preferred.