We are seeking a Medical Office Assistant, also referred to as a Medical Administrative Assistant, Medical Receptionist or Healthcare Administrative Assistant. The Medical Office Assistant (MOA) of the Outpatient Rehabilitation Department is responsible for outpatient throughput. A Medical Office Assistant supports our daily administrative operations by helping patients, providers, and staff stay organized and informed. The Medical Office Assistant will handle front-desk responsibilities, manage patient records, and ensure smooth communication throughout the office.  

Shifts Available: Days 

Employment Type: Full Time 

Hours: 7:30am to 6:00pm Monday - Thursday; 7:30a - 3:00p Friday

Location: Providence Medical Center – Kansas City, KS 

Here are some of the benefits of working at Prime Healthcare: 

• Health, dental, and vision insurance options 

• Paid vacation, sick time and holidays 

• Bereavement leave, FMLA and other leave options 

• Employer 401K options 

• Tuition reimbursement options  

• Life, disability, and other insurance options 

• Many other amazing benefits 

Essential Duties and Responsibilities (includes, but not limited to): 

• Supports Outpatient Rehab Department which includes Physical, Occupational and Speech Therapy services
• Responsible for intake of patient demographics, registration, insurance eligibility and authorization, scheduling, financial counselling, and medical record management
• Maintain equipment temperature logs and cleaning schedules, as well as the basic management of a safe environment of care

• Schedule, confirm, and manage appointments while coordinating provider calendars to ensure efficient patient flow 

• Answer phone calls, return messages, greet and assist patients with questions about appointments, referrals, medication requests, complete check-in and check-out processes, verify insurance coverage, and collect required paperwork or copays and general office information 

• Maintain accurate medical records by updating patient information, scanning documents, preparing charts, and ensuring compliance with privacy regulations 

• Communicate with the population served utilizing age specific techniques from pediatrics, adolescents, young adults, middle adults to geriatrics
• The MOA must maintain proficiency in medical terminology and physical medicine CPT codes

Education and Training

Before we go any further, we do have some deal-breakers. You must have: 

• High School Diploma or GED required upon hire
• Basic Life Support (BLS) required upon hire and maintain current
• Knowledge of medical terminology
• Customer Service experience

 Additional Qualifications That Are a Plus: 

• Previous hospital experience in a physical medicine office

Full benefits at Prime Healthcare: https://www.primehealthcare.com/careers/benefits/  

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