Department: Patient Accounting

Schedule: Full Time, 40 Hours

Facility: Central Maine Medical Center

Location: 29 Lowell Street, Lewiston, Maine, 04240

Central Maine Healthcare (CMH), a member of Prime Healthcare Foundation, is an integrated healthcare delivery system serving approximately 400,000 residents across central, western, and midcoast Maine through a network of more than 40 primary and specialty care locations. The system includes Central Maine Medical Center  (CMMC) in Lewiston, a 250-bed, not-for-profit regional referral hospital that is home to the region's only Cancer Care Center, an orthopedic ambulatory surgery center, and the Central Maine Heart and Vascular Institute. CMMC also serves as the central Maine base for LifeFlight of Maine, the state's only medical helicopter service.

CMH also includes Bridgton Hospital and Rumford Hospital, two 25-bed critical access hospitals that provide essential care to Maine's rural communities.

As part of its commitment to healthcare education and workforce development, CMH is home to the Maine College of Health Professions, Maine's first nursing and medical imaging school. The private, not-for-profit institution is accredited by the New England Commission of Higher Education and plays an important role in training the next generation of healthcare professionals.

To learn more, visit www.cmhc.org.

The Denials Management Account Assistant is responsible for performing various administrative and clerical duties to support the Denials Management Department. The DM Account Assistant will receive completed appeals received from DM Analysts and Specialist, prepare appeal packets by printing required medical records and other materials as instructed, mail completed packets to correct addresses. In addition the assistant will complete timely phone and online follow up contact with payers to verify receipt of appeal and noting account with mailing and follow up information in accordance with department protocols. Other Clerical functions as needed.

1.     Ability to multi-task, prioritize needs to meet required timelines

2.     Previous office experience required

3.     Effective written and verbal communication skills

4.     Basic computer, Xerox, fax, scanning knowledge required

5.     High School Graduate or GED Equivalent Required (effective 4/1/14 for all new hires)

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Central Maine Medical Center offers competitive compensation and a reasonable compensation estimate for this role is $22.00 to $25.75 per hour. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure. 

The company is dedicated to empowering its staff with a comprehensive, competitive benefits package, allowing them the freedom to customize their benefits to fit their unique needs. Our abundant resources, programs, and voluntary options serve as a foundation for individual growth and well-being. Learn more here: https://www.primehealthcare.com/benefitsthatmattermost/ 

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf