Department: Social Work Services 

Shifts Available: Days  

Employment Type: Full Time 

Hours: 8-hour shift – 7:30am to 3:30pm 

Location: Riverview Regional Medical Center – Gadsden, AL 

We are seeking an Utilization Review Technician II, sometimes referred to as Utilization Management Technician II or Utilization Review Coordinator II. The Utilization Review Technician II supports the utilization review, appeals, and denial management process by coordinating communication and tracking payer-related activity. This role works closely with insurance providers, health plans, Utilization Review teams, the Business Office, and Case Managers to help ensure timely follow-up on authorizations, reviews, appeals, and denials. The position also assists with payer audits, Release of Information, discharge coordination, and other departmental needs. 

• Coordinate phone calls, data entry, and tracking related to authorizations, expedited reviews, appeals, and denials 

• Document and track all communication attempts with insurance providers and health plans 

• Follow up on denials while partnering with Utilization Review, Business Office, and Case Management teams 

• Maintain accurate tracking of government and payer audits, including RAC, MAC, CERT, ADR, QIO, Medicaid, and pre/post-payment reviews 

• Provide support with Release of Information, discharge coordination, and other assigned departmental duties 

• High School Diploma or equivalent
• Two years of relevant experience
• Accurate alphabetic, numeric, and/or terminal-digit filing skills
• Computer data entry with 10-key, with accurate typing speed of 35 wpm
• Associates Degree or higher, preferred
• Excel skills. highly preferred
• Knowledge of terminal digit filing and medical terminology, preferred
• Knowledge of State and Federal regulatory requirements for medical staff documentation, preferred
• Completion of a medical terminology course, preferred
• Background in business and office training, preferred

Here are some of the benefits of working at Prime Healthcare: 

• Health, dental, and vision insurance options 

• Paid vacation, sick time and holidays 

• Bereavement leave, FMLA and other leave options 

• Employer 401K options 

• Tuition reimbursement options  

• Life, disability, and other insurance options 

• Many other amazing benefits 

Full benefits at Prime Healthcare: https://www.primehealthcare.com/careers/benefits/   

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