Prime Healthcare

Call Center Manager - Emergency Services - Full Time - Days - 8hr HBH

Facility Huntington Beach Hospital
Location
US-CA-Huntington Beach
ID
2021-73114
Category
Manager
Position Type
Full Time
Shift
Days

Responsibilities

Provides oversight for Call Center Operations, ensures compliance with intake processes and regulatory requirements, is responsible for ensuring monthly operational reports are completed and submitted to leadership in a timely manner. Provides oversight of call center staff and helps on board Prime Hospitals for collaboration with the call center.  Answers inquiry calls from all persons with regards to information about hospital services and programs.  Facilitates the coordination and dispositioning of patients from Prime Healthcare ED’s and community providers including assessment, insurance verification/authorizations and transfers within the Prime Healthcare System or to other inpatient or outpatient resources as needed.

Qualifications

EDUCATION, EXPERIENCE, TRAINING

 

1.             Current California RN License preferred.

2.             Current BCLS (AHA) certificate upon hire and maintain current.

3.             Current BVP within 6 months of hire and maintain current annually.

4.             Two (2) years’ experience working with psychiatric population preferred

 

 

We are an Equal Opportunity/Affirmative Action Employer and do not discriminate against applicants due to veteran status, disability, race, gender, gender identity, sexual orientation or other protected characteristics. If you need special accommodation for the application process, please contact Human Resources.  EEO is the Law:  https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

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