Prime Healthcare

Patient Service Representative - Family Medicine Clinic

Facility Providence Medical Center
US-KS-Kansas City
Position Type
Full Time
Job Type


Join an award-winning team of dedicated professional committed to our core values of quality, compassion and community! Providence Medical Center, a member of Prime Healthcare, offers incredible opportunities to expand your horizons and be part of a community dedicated to making a difference.


Providence Medical Center, located near I-435 and Parallel Pkwy. Kansas City, Kan., offers an extensive array of diagnostic and medical care. Key services include nationally recognized cardiovascular care, critical care, surgery, neurosurgery, orthopedics, pulmonary services, 24/7 emergency services and wound care center. The hospital is accredited by The Joint Commission and is a member of Prime Healthcare.  For more information visit or call 913-596-4000.


We are looking for an enthusiastic and organized Patient Service Representative to join our Family Medical Practice in Kansas City, Kansas. 


This Individual will be responsibile for various activities which included and not limited to the following:


  • Update and verify patient information at every visit
  • Assist patients with filling out patient history forms, consent forms and payment contract forms
  • Receive and process cash and credit card payments for medical services rendered
  • Review patient accounts, identify delinquent accounts and collect overdue payments
  • Answer, investigate and/or direct patient inquiries or complaints to the appropriate medical staff member



A Patient Service Representative needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment. 

Ultimately, you will work directly with patients and our medical staff to answer any questions they may have about treatment options or insurance coverage.



Come Join our Team of Medical Professionals!  


1. Previous experience in a medical setting, preferred.
2. Knowledge of medical terminology preferred.
3. High School Diploma or Equivalent preferred.
4. Customer Service experience preferred.

We are an Equal Opportunity/Affirmative Action Employer and do not discriminate against applicants due to veteran status, disability, race, gender, gender identity, sexual orientation or other protected characteristics.  If you need special accommodation for the application process, please contact Human Resources.  EEO is the Law:


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