Cardiovascular Sonographer- Certified uses ultrasound to visualize internal cardiac structures,obtain measurements of cardiac valves, ventricles, atria and evaluate hemodynamics of cardiac structures or performs vascular ultrasound procedures, including but not limited to upper and lower venous duplex (DVT and insufficiency testing, vein mapping, dialysis access), upper and lower extremity arterial duplex and physiological, extracranial, TCI/TDC, aortoiliac, renal artery and mesenteric Assists the physician with complex ultrasound procedures. Performs
exams by lab protocol using lab diagnostic criteria; completes required information on PACS. Promotes the smooth and efficient operation of the Cardiovascular Ultrasound Department through the appropriate utilization and management of all clerical functions within the department including document handling and disposition, interpersonal relationships and information gathering and dispersion. Meets all requirements set forth by accreditation (ICAEL and ICAVL) and governing bodies, including JCAHO, federal and state bodies, and department-specific requirements. Performs other duties and responsibilities as required.
Providence Medical Center is looking for a Chief Financial Officer. We are looking for someone with at least 3 to 5 years of Acute Care Hospital experience. We require a solid understanding of Revenue Cycle Management and expense control. Sound intriguing, then you should also know you will be joining a ROCK solid leadership team focused on the continued improvement and expansion of PMC. We offer a competitive compensation package including great benefits.
The HR Coordinator processes new hire paperwork, background checks, coordinates drug screens and completes the I9/E-Verify. Will process status changes, term paperwork, promotions, and all other changes and get all appropriate approvals before processing in the HRIS. Maintains licensure and certification reports to maintain compliance with all federal, state, and regulatory standards. Processes evaluations and keeps personnel records up to date. Assists with hospital recognition programs and assists employees with general Human Resources questions.
The Patient Care Assistant II (PCA II) is an unlicensed person who performs direct care in the department setting. The PCA II maintains a current certification in patient care and is responsible to assist patients with activities of daily living, provides basic nursing care to all patients and assists in maintenance of a safe environment under the direction and supervision of the RN and within the scope of the Patient Care Assistant I (PCA I) job description as long as the activity does not distract from primary responsibility for dysrhythmia monitoring.
The Registered Nurse is responsible for the delivery of safe patient care utilizing the nursing process of assessment, planning, implementation and evaluation. Provides direct patient care within the scope of practice. The Registered Nurse also directs and guides patient/family teaching and activities of other nursing personnel while maintaining standards of care in the ICU. The Registered Nurse is directly responsible and accountable for the care given to his/her assigned patients; He/She communicates with the physician about changes in the patient�s clinical condition including hemodynamic monitoring, results of diagnostic studies and abnormal results and symptomatology. Is able to respond quickly and accurately to changes in condition and/or response to treatment. Maintains patient privacy and confidentiality.
Responsible for assisting physicians with patient care, clerical, environmental and organization tasks. Responsible for appointment scheduling and chart management. Provides Information to patients so they may fully utilize and benefit from the clinic services. Conveys a positive image of organization.
The Patient Care Assistant assists patients with activities of daily living, provides basic nursing care to all patients and assists in maintenance of a safe environment under the direction and supervision of the Registered Nurse in charge of the team and/or unit.
Each individual performs those waived, moderate, or highly complex tests authorized by CLIA, Bus. & Prof. Code Section 1204, and must possess a degree of skill commensurate with individual?s education, training or experience and technical abilities. Each individual performing the above procedures must: 1) adhere to the laboratory?s procedures for the collection, processing, analysis, and reporting of patient test results, 2) follow the laboratory?s established quality control policies and procedures in documenting all corrective actions taken when test systems deviate from the laboratory?s established performance specifications, 3) be capable of identifying problems that may adversely affect test performance and either correct the problem or immediately notify your immediate supervisor, Director, or Medical Director, 4) perform a wide variety of microbiology procedures requiring independent judgment in performing high complexity testing in both manual and automated methods, 5) perform testing procedures in other areas of the department for which licensed and competency demonstrated, 6) perform and document maintenance ? daily, weekly, monthly, or as needed on instruments and equipment as appropriate, 7) review the accuracy of patient results prior to releasing or reporting, 8) recognize age specific differences in expected results for newborns to geriatrics, 9) ensure that the testing of proficiency testing samples are tested in the same manner as patient'samples and that collaboration with other laboratories is prohibited prior to the reporting of proficiency testing results to the appropriate agencies, 10) may be required to perform venipuncture or capillary puncture on various age groups from newborn to geriatrics, 11) assist in the development and maintenance of laboratory policies and procedures, 12) adheres to all department and hospital policies and procedures related to safety, infection control, emergency preparedness, and human resources, 13) may be assigned responsibility for the operation of the micro department during their shift, as Micro Tech in-charge if supervisor is unavailable, 14) other tasks or responsibilities may be assigned by the department manager/director.
The Unit Secretary is directly accountable to the Director of Emergency Room, and indirectly to the Charge Nurse, and / or House Supervisor. The Unit Secretary is an unlicensed person who performs indirect care in the department setting. Facilitates the communication needs of the department. Transcribes physician orders from records (in the absence of CPOE and EMR clinical documentation system) with notation and signature by nursing staff. Prepares and complies records on the Emergency Room. Orders supplies for the unit, prepares and completes each patients chart for necessary forms needed on a daily basis. Able to assist nursing staff for duties involving indirect patient care
*****This is a Full-time Day Position****
As a Medical/Surgical Nurse, you will work with some of the brightest minds in healthcare while you provide direct and indirect care to our patients. You will be caring for a diverse patient population, who have serious medical conditions, as well as those that are recovering from medical procedures.
You will be part of a close team that is very collaborative and supportive; the type of environment best suited to assist you develop and hone your skills.
You will be involved in daily care coordination rounds, implementing the plan of care, administering medications, wound care, educating patients and their families on steps to manage pain, how to avoid post-surgical infections, and achieve the best possible outcomes.
Even better you will be part of an organization that offers amazing benefits and opportunities for advancement.
#Medicalsurgical #MedSurg #PateintCare #RN #RegisteredNurse #LI-AM5
****Full-Time Night Position***
As a Medical/Surgical Nurse, you will work with some of the brightest minds in healthcare while you provide direct and indirect care to our patients. You will be caring for a diverse patient population, who have serious medical conditions, as well as those that are recovering from medical procedures.
You will be part of a close team that is very collaborative and supportive; the type of environment best suited to assist you develop and hone your skills.
You will be involved in daily care coordination rounds, implementing the plan of care, administering medications, wound care, educating patients and their families on steps to manage pain, how to avoid post-surgical infections, and achieve the best possible outcomes.
Even better you will be part of an organization that offers amazing benefits and opportunities for advancement.
#Medicalsurgical #MedSurg #PateintCare #RN #RegisteredNurse #LI-AM5
The CNA in the Emergency Department is an certified assistive person who assists with activities of daily living, provides basic nursing care to non-critical patients and assists in maintenance of a safe environment under the direction and supervision of the Registered Nurse in charge of the team and/or unit.
This Position is responsible for administrative as well as clinical tasks, such as maintaining patient records, preparing patients and rooms for examination, assisting physicians with exams, and performing front-desk tasks. Tasks may include appoint scheduling, answering, and returning patient calls, and coordinating daily office activities. This position conveys a positive image of the office and provides information as needed to ensure patients are aware of all benefits of the office.
The Medical Office Receptionist position is the first point of phone customer service contact for our patients, physicians, other clinic staff, internal and external laboratory and imaging staff, hospital staff, patient family members, and vendors by offering customer service, communications, and appropriate distribution of phone calls and messages. The Medical Office Receptionist may also perform a variety of other duties including but not limited to collecting and updating demographics and insurance information, verification of health plan eligibility, taking complete and accurate messages, and scheduling mutually acceptable appointment times utilizing an electronic practice management system. The Medical Office Representative may also be asked to perform other clerical duties as needed and requested to support daily clinic operation goals, bench marks, and quality patient care initiatives per departmental guidelines.
This Position is responsible for administrative as well as clinical tasks, such as maintaining patient records, preparing patients and rooms for examination, assisting physicians with exams, and performing front-desk tasks. Tasks may include appoint scheduling, answering, and returning patient calls, and coordinating daily office activities. This position conveys a positive image of the office and provides information as needed to ensure patients are aware of all benefits of the office.
This position is responsible for the design, build, testing, implement and support of software applications required for the deployment of the Epic, electronic medical record (EMR) system and other Clinical IT systems. Serves as a leader with overall responsibility for software analysis and design, application/system installation and implementation of assigned Epic applications and other clinical IT systems. Formulates system scope and design objectives through analysis and research to configure vendor-maintained systems or develop or modify in house systems.
#LI-AS1 #remote
The Specialist, Billing is the lead responsible for the timely follow-up of Managed Care/Commercial accounts. Communicates clearly and efficiently by phone with health plans. Maintains productivity standards and reports. Responsible to obtain State collection guidelines if applicable. Reviews managed care contracts.
Assists the Pharmacist, under his or her supervision, in the daily operation of the Pharmacy.
Performs Diagnostic Radiographic Procedures according to department protocols, HFAP/TJC/local regulatory/CMS, State and Federal Regulations. Functions as the first line interface with customers and is successful in the accomplishment of their imaging needs. Participates in PI/QC activities. Responsible for processing and transmission of images to PACS.
Assists the Pharmacist, under his or her supervision, in the daily operation of the Pharmacy.
Riverview Regional Medical Center is now Hiring a Clinical Laboratory Scientist or Medical Laboratory Scientist, The CLS or MLT for our Clinical Laboratory will provide laboratory testing on patient specimens while ensuring laboratory results are accurate and timely. We are looking for someone with a passion for the lab and is excited about partnering with our Physicians, Nurses and Hospital Staff in an effort to provide the best patient care.
- Full Time
- 8 hour shifts
- Hospital Laboratory experience preferred
- ASCP or Laboratory Certification Required
- Evening shift
- Weekend rotation
- Shift Differential
- Degree in chemical, physical, biological science, or Medical Laboratory Technology from an accredited institution Required
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Performs security services, including electronic surveillance, and systematic manual Security Officers’ rounds. Coordinates facility response to various potential problems for patients, employees, and visitors. Enforces policy & procedure, ensuring equitable enforcement. Follows guidelines and perpetual monitoring techniques, towards establishing a safe workplace for employees and a safe environment of care. Works with the Environment of Care committee to ensure a multi-disciplinary approach to security and safety. Participates in employee awareness and education. Driving as needed for company business.
Provides direct patient care to adult and geriatric patient populations. Addresses the psychosocial, physical and general aspects of care related to the surgical environment. Communicates with physician continuously and as needed about patient condition. Assists with the maintenance of equipment and inventory. Assesses procedure room or equipment functioning and readiness. Obtains supplies for individual cases and ensures all appropriate needs of the Cardiovascular Laboratory team are met. Monitors physiologic and hemodynamic data, as related to diagnostic and/or therapeutic procedures performed in the cardiovascular lab. Monitors and records patients condition continuously while in the Cardiovascular lab. Participates in performance improvement and continuous quality improvement activities.
The PACU RN is accountable directly to the OR Charge Nurse and the Director of Surgical Services, and indirectly to the House Supervisor. The Registered Nurse is responsible for the delivery of patient care through the nursing process of assessment, planning, implementation, and evaluation for all patients within the PACU scope of services. The Registered Nurse also coordinates the post-operative care of the patient with the surgeon and anesthesiologist, directs and guides other personnel while maintaining standards of care in the PACU. He/She communicates with the physician about changes in the patien's clinical condition including hemodynamic monitoring, results of diagnostic studies and abnormal results and symptomatology. Works with other departments and co-workers to provide quality patient care across the continuum, efficient patient flow and unit maintenance and organization. Responsible for adherence to regulations, standards and hospital or unit policies and procedures. Responsible for participation in Performance Improvement activities, unit meetings and in-services. Acts as a resource for other personnel as appropriate.
Responsible for the quality and resource management of all patients that are admitted to the facility from the point of their admission and across the continuum of the health care management. Works on behalf of the advocate, promoting cost containment and demonstrates leadership to integrate the health care providers to achieve a perceived seamless delivery of care. The methodology is designed to facilitate and insure the achievement of quality, clinical and cost effective outcomes and to perform a holistic and comprehensive admission and concurrent review of the medical record for the medical necessity, intensity of service and severity of illness.
Performs Diagnostic Radiographic Procedures according to department protocols, HFAP/TJC/local regulatory/CMS, State and Federal Regulations. Functions as the first line interface with customers and is successful in the accomplishment of their imaging needs. Participates in PI/QC activities. Responsible for processing and transmission of images to PACS.
The Registered Nurse is responsible for the delivery of safe patient care utilizing the nursing process of assessment, planning, implementation and evaluation. Provides direct patient care within the scope of practice. The Registered Nurse also directs and guides patient/family teaching and activities of other nursing personnel while maintaining standards of care in the ICU. The Registered Nurse is directly responsible and accountable for the care given to his/her assigned patients; He/She communicates with the physician about changes in the patient clinical condition including hemodynamic monitoring, results of diagnostic studies and abnormal results and symptomatology. Is able to respond quickly and accurately to changes in condition and/or response to treatment. Maintains patient privacy and confidentiality.
The Environmental Service Technician is responsible for maintaining a high level of cleanliness within the hospital and adjacent buildings, which may require traveling from one facility to another without assistance. Respond to and initiate communication by phone, handheld radios, pagers etc.
The Operating Room Tech is responsible for the preparation of sterile supplies and instruments for each assigned procedure, maintaining sterile field during case and providing surgeon with sterile supplies and instruments during assigned procedures.
Responsible for assisting physicians with patient care, clerical, environmental and organization tasks. Responsible for appointment scheduling and chart management. Provides Information to patients so they may fully utilize and benefit from the clinic services. Conveys a positive image of organization.
The Clinical Educator’s primary responsibility is to oversee the success and growth of the new hire programs, standardize educational training, support preceptors, and play an active, engaged role in the hospital on units and with nursing leadership to forward and support educational and organizational goals. The Clinical Educator provides continued educational support, training and mentoring to new grad, novice, and experienced Registered Nurses (RN) and Licensed Vocational / Practical Nurses (LVN/LPN), ensuring a smooth transition to practice by providing unit-based support and coordinating the needs and resources for each new nurse by follow up during and after the orientation period and throughout the training period. The Clinical Educator will serve as a clinical liaison between education and clinical Directors, Managers and Coordinators, to facilitate a timely release from orientation by assessing needs and performance in live time. Once needs are identified, targeted knowledge and skill deficits can be addressed through the coordination of available resources. Addressing the specific needs of each new nurse will ensure their role development success as well as enhance patient outcomes. Clinical Educators will work to support the role of Preceptors so that both preceptors and new hires are supported and successful.
The Clinical Education SME will maintain knowledge and expertise in a specific area of nursing practice and will be responsible for providing education in this area of expertise under direction of the Regional CNO.
The Clinical Educator SME will be responsible for providing education virtually and/or in person to support the PA area Prime Healthcare facilities in their area of expertise.
The Registered Nurse is responsible for the delivery of safe patient care utilizing the nursing process of assessment, planning, implementation and evaluation. Provides direct patient care within the scope of practice.� The Registered Nurse also directs and guides patient/family teaching and activities of other nursing personnel while maintaining standards of care in the ICU. The Registered Nurse is directly responsible and accountable for the care given to his/her assigned patients;�� He/She communicates with the physician about changes in the patient's clinical condition including hemodynamic monitoring, results of diagnostic studies and abnormal results and symptomatology. Is able to respond quickly and accurately to changes in condition and/or response to treatment.� Maintains patient privacy and confidentiality.
The Registered Nurse is responsible for the delivery of safe patient care utilizing the nursing process of assessment, planning, implementation and evaluation. Provides direct patient care within the scope of practice.� The Registered Nurse also directs and guides patient/family teaching and activities of other nursing personnel while maintaining standards of care in the ICU. The Registered Nurse is directly responsible and accountable for the care given to his/her assigned patients;�� He/She communicates with the physician about changes in the patient's clinical condition including hemodynamic monitoring, results of diagnostic studies and abnormal results and symptomatology. Is able to respond quickly and accurately to changes in condition and/or response to treatment.� Maintains patient privacy and confidentiality.
The Clinical Educator provides educational services for areas of clinical and patient care services to attain the Hospital�s objectives, mission and values established by corporate administration. Supports corporate-wide programs, policies and procedures are developed to assess, evaluate and meet the needs of the patient. Assists with development and implementation of education plans for providing training in all clinical settings. The Clinical Educator provides hands on training for clinical staff to support the educational goals for the hospital. Implements an effective, ongoing training program to measure, assess and improve the quality of care, treatment and services delivered to all patients. The Clinical Educator shall work collaboratively with the Nursing Directors to provide educational services to staff.
The Central Sterile Technician is responsible for decontamination, preparation, sterilization of Central Sterile trays, instruments, equipment, inventory and restocking of supplies, computer data entry and patient charge card batching. Demonstrates knowledge of all department locations within facility and ability to access all departments. Demonstrates excellent verbal and written communication skills. Demonstrates detailed awareness and knowledge of patient supplies and equipment.
Performs security services, including electronic surveillance, and systematic manual Security Officers rounds. Coordinates facility response to various potential problems for patients, employees, and visitors. Enforces policy & procedure, ensuring equitable enforcement. Follows guidelines and perpetual monitoring techniques, towards establishing a safe workplace for employees and a safe environment of care. Works with the Environment of Care committee to ensure a multi-disciplinary approach to security and safety. Participates in employee awareness and education. Driving as needed for company business.
Each individual performs those waived, moderate, or highly complex tests authorized by CLIA, Bus. & Prof. Code Section 1204, and must possess a degree of skill commensurate with individuals education, training or experience and technical abilities. Each individual performing the above procedures must: 1) adhere to the laboratories procedures for the collection, processing, analysis, and reporting of patient test results, 2) follow the laboratories established quality control policies and procedures in documenting all corrective actions taken when test systems deviate from the laboratories established performance specifications, 3) be capable of identifying problems that may adversely affect test performance and either correct the problem or immediately notify your immediate supervisor, Director, or Medical Director, 4) perform a wide variety of laboratory procedures requiring independent judgment using both manual and automated methods in Hematology, Blood Bank, Chemistry, Urinalysis, Coagulation, Microbiology, Immunology, and any other discipline as introduced into the laboratory, 5) perform and document maintenance daily, weekly, monthly, or as needed on instruments and equipment as appropriate, 6) review the accuracy of patient results prior to releasing or reporting, 7) recognize age specific differences in expected results for newborns to geriatrics, 8) ensure that the testing of proficiency testing samples are tested in the same manner as patient samples and that collaboration with other laboratories is prohibited prior to the reporting of proficiency testing results to the appropriate agencies, 9) may be required to perform venipuncture or capillary puncture on various age groups from newborn to geriatrics, 10) assist in the development and maintenance of laboratory policies and procedures, 11) adheres to all department and hospital policies and procedures related to safety, infection control, emergency preparedness, and human resources, 12) in the absence of a supervisor, may be assigned/identified as Lead Tech, having responsibility for the section or department during their shift, 13) may be assigned responsibilities related to LIS and/or POCT. 14) other tasks or responsibilities may be assigned by the department manager/director.
The G.I. Technician is directly accountable to the G.I. RN, the OR Charge Nurse and Director of Surgical Services and indirectly to the House Supervisor and the CNO/ Administrator. The G.I. Technician is responsible as the scrub assistant to the physician during invasive G.I. procedures. The G.I. Tech hands sterilized instruments, scopes and/or supplies to the physician during the procedure without unnecessary delay. Assist co-workers in the provision of continuous, quality patient care for adolescents, adults and older adults. Is responsible for adhering to regulations, standards, hospital and departmental policies and procedures. Participates in departmental Performance Improvement activities. Acts as a resource person for other personnel as appropriate.
This position is responsible for timely and accurate processing of payroll, as well as for assisting in various clerical functions, and is directly responsible to the Director of Human Resources and Accounting Manager. This position processes payroll and assists the Human Resources Director and staff with various Human Resources tasks. Input and retrieve payroll data from computerized system. Calculate pay due from Kronos. Use 10 key for various functions. Interact in person and by telephone with managers and staff regarding payroll issues. Ability to communicate with adolescence, adulthood, late adulthood to geriatrics.
The Nurse Practitioner focuses on providing general care to patients of all ages, with utmost patience, care, compassion and understanding. Perform tasks within their scope of practice which may include conducting tests, recording medical histories, providing treatments, assisting physicians and enhancing public awareness on the importance of health, and prescribing medications.
We are looking for Registered Nurses just like you to join our Emergency Room team. We are looking for Nurses that can work at a fast pace, can make quick decision, and make a thorough evaluation of our Patient’s injuries.
Emergency room nurses are commonly responsible for bone setting, blood transfusions, wound care, and so much more. In this role, there is no fixed tasks so it can be stressful but, rewarding at the same time. In our ER you will actively communicate with the Physicians and ER team and working as a team to provide the best care for our patients.
If you love not having a fixed routine and work well under pressure apply below!
#LI-AM5
#RegisteredNurse #RN #Patientcare #EmergencyRoom #emergencyservices #ER #Triage
The Registered Nurse is responsible for the delivery of safe patient care utilizing the nursing process of assessment, planning, implementation and evaluation. Provides direct patient care within the scope of practice. The Registered Nurse also directs and guides patient/family teaching and activities of other nursing personnel while maintaining standards of care in Telemetry Unit. The Registered Nurse is directly responsible and accountable for the care given to his/her assigned patients. He / She communicates with the physician about changes in the patient�s clinical condition including cardiac monitoring, results of diagnostic studies and symptomatology. Is able to respond quickly and accurately to changes in condition and/or response to treatment.
Responsible for assisting physicians with patient care, clerical, environmental and organization tasks. Responsible for appointment scheduling and chart management. Provides Information to patients so they may fully utilize and benefit from the clinic services. Conveys a positive image of organization.
Registered nurses (RNs) perform basic duties that include treating patients, educating patients about mental and medical conditions, and providing advice and emotional support to patients’ and/or family members, running therapeutic groups, psychiatric crisis intervention, seclusion and restraint of patients. RNs record patients’ medical histories and symptoms, help to perform diagnostic tests and analyze results, operate medical machinery, administer treatment and medications, and help with patient follow-up and rehabilitation. RNs teach patients and their families how to manage their illness or injury, diet and exercise programs, and self-administration of medication and physical therapy. Other related duties.
Registered nurses (RNs) perform basic duties that include treating patients, educating patients about mental and medical conditions, and providing advice and emotional support to patients’ and/or family members, running therapeutic groups, psychiatric crisis intervention, seclusion and restraint of patients. RNs record patients’ medical histories and symptoms, help to perform diagnostic tests and analyze results, operate medical machinery, administer treatment and medications, and help with patient follow-up and rehabilitation. RNs teach patients and their families how to manage their illness or injury, diet and exercise programs, and self-administration of medication and physical therapy. Other related duties.
The Telemedicine Coordinator is directly accountable to the Program Director, and indirectly to the Charge Nurse, and / or House Supervisor. The Telemedicine Coordinator is an unlicensed person who performs administrative duties in the department setting, including scheduling and authorization verifications. Facilitates the communication needs of the department. Orders supplies for the unit, prepares and completes each patients chart for necessary forms needed on a daily basis. Able to assist nursing staff for duties involving indirect patient care.
Performs a variety of patient and non patient food service duties such as preparing and delivering patient trays, servicing the cafeteria, working on tray line, stocking storage areas, preparing nourishments, dishwashing and pot washing, mopping and sweeping of floors and emptying of trash as well as other related tasks.
The Laboratory Clerk performs clerical duties for the laboratory such as answering telephones, faxing and accepting verbal orders for new and add-on test. Verify patient charges, verify insurance if applicable and review the PI Sheet (Personal Information Sheet) with the laboratory requisitions. Performs customer service functions and preparing the requisitions for outpatients and inpatients using the laboratory computer system. Other duties include, but are not limited to, filing patient reports, retrieving patient results for physician, and processing requisitions for send out to the reference lab. The Laboratory Clerk should demonstrate adequate knowledge of laboratory test terminology and patient preparation requirements. This person should demonstrate good telephone etiquette and able to greet patients and other visitors in a polite and friendly manner. Good communication skills are required. Other tasks or responsibilities may be assigned by the department manager/director.
Under the direction and authorization of the medical director and cardiopulmonary director, the RCP II is responsible for performing respiratory therapeutic and pulmonary diagnostic procedures as ordered by the physician. Emphasis will be toward the assessment, planning, implementation and documentation of care, with consideration of age and population specific needs and requirements of the patient. In the absence of a supervisor, may be assigned/identified as Lead RCP, having responsibility for the section or department during their shift.
Install computer related hardware and software as needed. Support and provide problem determination and resolution on PC software and hardware. Maintain catalog, software and hardware inventory. Document service activities through the ticketing system. Access all areas of the hospital campus in order to perform computer-related installations. Use computer to accomplish data entry and PC troubleshooting. Summon outside resources when needed to complete installations and support end-users. Act as a liaison between end-users and IS as well as coordinate issues between software vendors and IS.