The Lead Pharmacy Technician is defined as someone who under the supervision of a licensed pharmacist, assist in the various activities of the pharmacy department not requiring the professional judgment of the pharmacist. The lead pharmacy technician also has supervisory and other responsibilities, such as Pyxis, Meditech, and Drug Ordering Expertise.   Duties include, but not limited to: technical duties such as maintaining patient records; setting-up, packaging and labeling medication doses; filling and dispensing routine orders for stock supplies of patient-care areas; maintaining inventories of drug supplies and mixing drugs with parenteral fluids. Other responsibilities include physician order entry, setting and updating the scheduling of technicians, supervising use of automated drug delivery equipment (Pyxis), maintaining quality assurance programs and generally overseeing the performance of pharmacy technicians. The scope of care provided includes: General Medicine/Surgical, Intensive Care Services, Obstetrics & Gynecology, Pediatrics, Emergency Care, Transitional Care, Geriatrics and Outpatient Services.

Provides direct patient care to adult and geriatric patient populations. Addresses the psychosocial, physical and general aspects of care related to the surgical environment. Communicates with physician continuously and as needed about patient condition. Assists with the maintenance of equipment and inventory. Assesses procedure room or equipment functioning and readiness. Obtains supplies for individual cases and ensures all appropriate needs of the Cardiovascular Laboratory team are met. Monitors physiologic and hemodynamic data, as related to diagnostic and/or therapeutic procedures performed in the cardiovascular lab. Monitors and records patients condition continuously while in the Cardiovascular lab. Participates in performance improvement and continuous quality improvement activities. 

The Phlebotomy Technician I primarily perform skin puncture or venipuncture on patients of all ages for the purpose of obtaining a blood specimen for analysis in the clinical laboratory and is under the supervision of Laboratory Director / Manager / Supervisor. The PT I; 1) performs computer data entry, filing, telephone communication and other clerical duties, 2) possesses adequate knowledge of the terminology of tests ordered in the laboratory, 3) demonstrates good communication skills and telephone etiquette in greeting patients and other visitors in a polite and friendly manner, 4) demonstrates proper phlebotomy technique and the use of equipment in collecting specimens from newborns to geriatric patients, 5) processes microbiology, immunology, hematology, coagulation, urinalysis, chemistry and blood bank specimens, 6) processes specimens for referral to reference laboratories, 7) stocks and orders routine supplies, 8) maintains the cleanliness of storage areas, trays, centrifuges, refrigerators, freezers and work areas, 9) processes or load specimens on automated laboratory instrumentation in accordance with established policy and procedures, 10) May be assist to Pick up samples at hospital/ OR, assist lab specialty in sorting out samples for analysis and put away samples, assist pathology, inventory, replenish supplies, order supplies, mail pick up/ delivery, faxing, answering phone, product deliveries, etc.. 11) other tasks or responsibilities may be assigned by the department manager/director.

Each individual performs those waived, moderate, or highly complex tests authorized by CLIA, Bus. & Prof. Code Section 1204, and must possess a degree of skill commensurate with individual's education, training or experience and technical abilities. Each individual performing the above procedures must: 1) adhere to the laboratory's procedures for the collection, processing, analysis, and reporting of patient test results, 2) follow the laboratory's established quality control policies and procedures in documenting all corrective actions taken when test systems deviate from the laboratory's established performance specifications, 3) be capable of identifying problems that may adversely affect test performance and either correct the problem or immediately notify your immediate supervisor, Director, or Medical Director, 4) perform a wide variety of laboratory procedures requiring independent judgment using both manual and automated methods in Hematology, Blood Bank, Chemistry, Urinalysis, Coagulation, Microbiology, Immunology, and any other discipline as introduced into the laboratory, 5) perform and document maintenance – daily, weekly, monthly, or as needed on instruments and equipment as appropriate, 6) review the accuracy of patient results prior to releasing or reporting, 7) recognize age specific differences in expected results for newborns to geriatrics, 8) ensure that the testing of proficiency testing samples are tested in the same manner as patient samples and that collaboration with other laboratories is prohibited prior to the reporting of proficiency testing results to the appropriate agencies, 9) may be required to perform venipuncture or capillary puncture on various age groups from newborn to geriatrics, 10) assist in the development and maintenance of laboratory policies and procedures, 11) adheres to all department and hospital policies and procedures related to safety, infection control, emergency preparedness, and human resources, 12) 12) in the absence of a supervisor, may be assigned/identified as Lead Tech, having responsibility for the section or department during their shift, 13) may be assigned responsibilities related to LIS and/or POCT. 14) other tasks or responsibilities may be assigned by the department manager/director.  

The Registered Nurse/Clinical Coordinator provides direct care in the outpatient wound care clinic as well as manages the clinical program from a staffing, PI and HR perspective. Communicates with providers, supervises clinical and hyperbaric staff, as appropriate regarding changes in the patient’s treatment, clinical condition including results of diagnostic studies. Has the ability to respond quickly and accurately to changes in condition or response to treatment.

The CT Technologist works collaboratively within a multi-disciplinary team and is responsible for providing quality images. The CT Technologist works in support of the Radiologist, providing assistance in the performance of diagnostic and therapeutic procedures. Responsible for processing and transmission of images to PACS.

Performs clerical and nursing assistant duties in the assigned Care Unit. Organizes and coordinates the various patient reports, directs messages and other information to various members of the health team. Transcribes orders. Supports and provides care to patients.

Under the general direction of the physician (Cardiologist/Radiologist), will assist by scrubbing procedures or monitoring physiologic and hemodynamic data, as related to diagnostic and/or therapeutic procedures performed in the cardiovascular lab. Ensures procedure room is adequately prepared for the procedure. Monitors par level of all instruments and supplies. Participates in departmental staff meetings and performance improvement activities and the training of new staff. Assists in all aspects of invasive and noninvasive cardiac procedures.

The CT Technologist works collaboratively within a multi-disciplinary team and is responsible for providing quality images. The CT Technologist works in support of the Radiologist, providing assistance in the performance of diagnostic and therapeutic procedures. Responsible for processing and transmission of images to PACS.

Performs security services, including electronic surveillance, and systematic manual Security Officers� rounds. Coordinates facility response to various potential problems for patients, employees, and visitors. Enforces policy & procedure, ensuring equitable enforcement. Follows guidelines and perpetual monitoring techniques, towards establishing a safe workplace for employees and a safe environment of care. Works with the Environment of Care committee to ensure a multi-disciplinary approach to security and safety. Participates in employee awareness and education. . Driving as needed for company business.

Performs security services, including electronic surveillance, and systematic manual Security Officers� rounds. Coordinates facility response to various potential problems for patients, employees, and visitors. Enforces policy & procedure, ensuring equitable enforcement. Follows guidelines and perpetual monitoring techniques, towards establishing a safe workplace for employees and a safe environment of care. Works with the Environment of Care committee to ensure a multi-disciplinary approach to security and safety. Participates in employee awareness and education. . Driving as needed for company business.

The Licensed Vocational Nurse/Licensed Psychiatric Technician provides direct and indirect patient care services requiring technical and manual skills, within the scope of practice, that meet the psychosocial, physical and general aspects of care, and meets the communication needs of the patient and family; Performs under the direction and supervision of a Registered Nurse. Demonstrates knowledge of EMTALA Regulations and triage process in the ER setting.    

To provide emotional support, crisis intervention and counseling for Pediatrics, Adolescents, Adults, Older Adults and their significant others to cope with a multiplicity of social and emotional problems; information and referral; referrals for financial assistance and supportive services to patients and families with problems that are related to hospitalization, illness, disability or trauma.  To provide case management & milieu management, complete psychosocial assessments, assist in the development and re-evaluation of Treatment Plans and work as a member of a multidisciplinary team, and to coordinate discharge planning. Complete necessary documentation and maintain clinical record for each client during his/her length of stay.  

The Registered Nurse is responsible for the delivery of safe patient care utilizing the nursing process of assessment, planning, implementation and evaluation. Provides direct patient care within the scope of practice. The Registered Nurse also directs and guides patient/family teaching and activities of other nursing personnel while maintaining standards of care in the Birthplace. Is able to respond quickly and accurately to changes in condition and/or response to treatment. Provides for a safe environment for patients and visitors. Utilizes the chain of command when necessary to ensure patient well-being and appropriateness of care to newborns and mothers during the antepartum and postpartum periods.

Inpatient- The Pharmacy Supervisor in conjunction with the Director of Pharmacy is responsible for the coordination and control of the Pharmacy Services throughout the hospital; maintenance of the policies and procedures that assure safe administration, control, storage and use of medications throughout the hospital. He / she may serve as fulltime PIC (Pharmacy Manager) or acting PIC in the absence of the Director of Pharmacy, and is responsible for management of the Pharmacy staff; financial decisions including inventory control and the budgeting process; interactions with physicians and other departments concerning quality of care and education; ensuring that all licensing criteria are met and up to date; attend administrative meetings related to regulatory affairs; implement/change operations based on State and Federal regulations and any other functions concerned with patient care and operations of the Pharmacy consistent with policies and procedures of the hospital and State and Federal laws. Outpatient- The Pharmacy Supervisor will serve as the Pharmacy Manager and Pharmacist in Charge for the outpatient pharmacy. See Section I part C for specific responsibilities for outpatient supervisor.

The Registered Nurse is responsible for the delivery of safe patient care utilizing the nursing process of assessment, planning, implementation and evaluation. Provides direct patient care within the scope of practice. The Registered Nurse also directs and guides patient/family teaching and activities of other nursing personnel while maintaining standards of care within the Medical/Surgical Unit. The Registered Nurse is directly responsible and accountable for the care given to his/her assigned patients. He / She communicates with physician about changes in the patients clinical condition including cardiac monitoring, results of diagnostic studies and symptomatology. Is able to respond quickly and accurately to changes in condition and/or response to treatment.

The Registered Nurse is responsible for the delivery of safe patient care utilizing the nursing process of assessment, planning, implementation and evaluation. Provides direct patient care within the scope of practice. The Registered Nurse also directs and guides patient/family teaching and activities of other nursing personnel while maintaining standards of care within the Medical/Surgical Unit. The Registered Nurse is directly responsible and accountable for the care given to his/her assigned patients. He / She communicates with physician about changes in the patient’s clinical condition including cardiac monitoring, results of diagnostic studies and symptomatology. Is able to respond quickly and accurately to changes in condition and/or response to treatment.

Performs one-on-one for patients requiring observation to ensure patient safety.  

Performs clerical and nursing assistant duties in the assigned Care Unit. Organizes and coordinates the various patient reports, directs messages and other information to various members of the health team. Transcribes orders. Supports and provides care to patients.

The Environmental Service Technician is responsible for maintaining a high level of cleanliness within the hospital and adjacent buildings, which may require traveling from one facility to another without assistance. Respond to and initiate communication by phone, handheld radios, pagers etc.

The Environmental Service Technician is responsible for maintaining a high level of cleanliness within the hospital and adjacent buildings, which may require traveling from one facility to another without assistance. Respond to and initiate communication by phone, handheld radios, pagers etc.

The Registered Nurse is responsible for the delivery of safe patient care utilizing the nursing process of assessment, planning, implementation and evaluation. Provides direct patient care within the scope of practice. The Registered Nurse also directs and guides patient/family teaching and activities of other nursing personnel while maintaining standards of care in Telemetry Unit. The Registered Nurse is directly responsible and accountable for the care given to his/her assigned patients. He / She communicates with the physician about changes in the patients clinical condition including cardiac monitoring, results of diagnostic studies and symptomatology. Is able to respond quickly and accurately to changes in condition and/or response to treatment.

Customer orientated. Acts as a liaison with patients and staff. Registers patient when they arrive for appointment, verifies demographic information, insurance information, calculates payments as necessary, collects and posts insurance co-payments and payment on accounts and assists in business office duties when needed. Reports to Physician regarding medical issues and Manager regarding business matters.  

The Nurse Practitioner focuses on providing general care to patients of all ages, with utmost patience, care, compassion and understanding. Perform tasks within their scope of practice which may include conducting tests, recording medical histories, providing treatments, assisting physicians and enhancing public awareness on the importance of health, and prescribing medications.

The Registered Nurse/Clinical Coordinator provides direct care in the acute inpatient setting with occasional backup coverage in the outpatient wound clinic. Communicates with providers, supervises clinical and hyperbaric staff, as appropriate regarding changes in the patient's treatment, clinical condition including results of diagnostic studies. Has the ability to respond quickly and accurately to changes in condition or response to treatment.

Maintains an adequate supply of clean dishes for both patients and non-patient food service on a timely basis and mops, sweeps floor and empties trash in accordance with approved sanitation and safety guidelines/procedures.

The Registered Nurse is responsible for the delivery of safe patient care utilizing the nursing process of assessment, planning, implementation and evaluation. Provides direct patient care within the scope of practice. The Registered Nurse also directs and guides patient/family teaching and activities of other nursing personnel while maintaining standards of care in the ICU. The Registered Nurse is directly responsible and accountable for the care given to his/her assigned patients; He/She communicates with the physician about changes in the patient clinical condition including hemodynamic monitoring, results of diagnostic studies and abnormal results and symptomatology. Is able to respond quickly and accurately to changes in condition and/or response to treatment. Maintains patient privacy and confidentiality.

The Registered Nurse is responsible for the delivery of safe patient care utilizing the nursing process of assessment, planning, implementation and evaluation. Provides direct patient care within the scope of practice. The Registered Nurse also directs and guides patient/family teaching and activities of other nursing personnel while maintaining standards of care in the Birthplace. Is able to respond quickly and accurately to changes in condition and/or response to treatment. Provides for a safe environment for patients and visitors. Utilizes the chain of command when necessary to ensure patient well-being and appropriateness of care to newborns and mothers during the antepartum and postpartum periods.

Assists the Pharmacist, under his or her supervision, in the daily operation of the Pharmacy.

Performs one-on-one for patients requiring observation to ensure patient safety.  

The Registered Nurse is responsible for the delivery of safe patient care utilizing the nursing process of assessment, planning, implementation and evaluation. Provides direct patient care within the scope of practice. The Registered Nurse also directs and guides patient/family teaching and activities of other nursing personnel while maintaining standards of professional nursing care in Telemetry. The Registered Nurse is directly responsible and accountable for the care given to his/her patients in the Emergency Department. He / She communicates with the physician about the changes in the patient’s clinical condition including results of the diagnostic studies and symptomatology. Is capable of responding quickly and accurately to changes in the condition and/or response to treatment. Is knowledgeable about EMTALA regulations and reporting of child/adult abuse to appropriate agencies and Hospital Social Worker. Maintains patient privacy and confidentiality.

Each individual performs those waived, moderate, or highly complex tests authorized by CLIA, Bus. & Prof. Code Section 1204, and must possess a degree of skill commensurate with individual's education, training or experience and technical abilities. Each individual performing the above procedures must: 1) adhere to the laboratory's procedures for the collection, processing, analysis, and reporting of patient test results, 2) follow the laboratory's established quality control policies and procedures in documenting all corrective actions taken when test systems deviate from the laboratory's established performance specifications, 3) be capable of identifying problems that may adversely affect test performance and either correct the problem or immediately notify your immediate supervisor, Director, or Medical Director, 4) perform a wide variety of laboratory procedures requiring independent judgment using both manual and automated methods in Hematology, Blood Bank, Chemistry, Urinalysis, Coagulation, Microbiology, Immunology, and any other discipline as introduced into the laboratory, 5) perform and document maintenance – daily, weekly, monthly, or as needed on instruments and equipment as appropriate, 6) review the accuracy of patient results prior to releasing or reporting, 7) recognize age specific differences in expected results for newborns to geriatrics, 8) ensure that the testing of proficiency testing samples are tested in the same manner as patient samples and that collaboration with other laboratories is prohibited prior to the reporting of proficiency testing results to the appropriate agencies, 9) may be required to perform venipuncture or capillary puncture on various age groups from newborn to geriatrics, 10) assist in the development and maintenance of laboratory policies and procedures, 11) adheres to all department and hospital policies and procedures related to safety, infection control, emergency preparedness, and human resources, 12) 12) in the absence of a supervisor, may be assigned/identified as Lead Tech, having responsibility for the section or department during their shift, 13) may be assigned responsibilities related to LIS and/or POCT. 14) other tasks or responsibilities may be assigned by the department manager/director.  

The Phlebotomy Technician I primarily perform skin puncture or venipuncture on patients of all ages for the purpose of obtaining a blood specimen for analysis in the clinical laboratory and is under the supervision of Laboratory Director / Manager / Supervisor. The PT I; 1) performs computer data entry, filing, telephone communication and other clerical duties, 2) possesses adequate knowledge of the terminology of tests ordered in the laboratory, 3) demonstrates good communication skills and telephone etiquette in greeting patients and other visitors in a polite and friendly manner, 4) demonstrates proper phlebotomy technique and the use of equipment in collecting specimens from newborns to geriatric patients, 5) processes microbiology, immunology, hematology, coagulation, urinalysis, chemistry and blood bank specimens, 6) processes specimens for referral to reference laboratories, 7) stocks and orders routine supplies, 8) maintains the cleanliness of storage areas, trays, centrifuges, refrigerators, freezers and work areas, 9) processes or load specimens on automated laboratory instrumentation in accordance with established policy and procedures, 10) May be assist to Pick up samples at hospital/ OR, assist lab specialty in sorting out samples for analysis and put away samples, assist pathology, inventory, replenish supplies, order supplies, mail pick up/ delivery, faxing, answering phone, product deliveries, etc.. 11) other tasks or responsibilities may be assigned by the department manager/director.

The Insurance Verifier/ Financial Counselor is responsible for determining patient liability based on benefits and advises patient of their liability prior to scheduled elective procedures notifies patient(s) of financial responsibility; collection arrangement are made prior to services rendered for all elective care. Verifies insurance eligibility, and benefits for emergent and urgent admissions, procedures or other services ensuring communication of patient responsibility to the patient or responsible party. Verifies and secures accurate patient demographic and insurance information, updating patient account information as needed. Assists patients in making arrangements as needed for patient responsibility by time of discharge for emergent or urgent services. Screens and refers patients for possible linkage to state, county or other government assistance programs as well as Charity or Discounts as per the facility Charity and Discount policies. The Insurance Verifier/ Financial Counselor works closely with Case Management in securing Medicaid/Medical treatment authorizations as needed. Maintains effective communication skills, including verbal, written and telephone. Proficient in mathematical skills.

Performs one-on-one for patients requiring observation to ensure patient safety.  

The Registered Nurse is responsible for the delivery of safe patient care utilizing the nursing process of assessment, planning, implementation and evaluation. Provides direct patient care within the scope of practice. The Registered Nurse also directs and guides patient/family teaching and activities of other nursing personnel while maintaining standards of professional nursing care in Telemetry. The Registered Nurse is directly responsible and accountable for the care given to his/her patients in the Emergency Department. He / She communicates with the physician about the changes in the patient’s clinical condition including results of the diagnostic studies and symptomatology. Is capable of responding quickly and accurately to changes in the condition and/or response to treatment. Is knowledgeable about EMTALA regulations and reporting of child/adult abuse to appropriate agencies and Hospital Social Worker. Maintains patient privacy and confidentiality.

Performs clerical and nursing assistant duties in the assigned Care Unit. Organizes and coordinates the various patient reports, directs messages and other information to various members of the health team. Transcribes orders. Supports and provides care to patients.

The Registered Nurse is responsible for the delivery of safe patient care utilizing the nursing process of assessment, planning, implementation and evaluation. Provides direct patient care within the scope of practice. The Registered Nurse also directs and guides patient/family teaching and activities of other nursing personnel while maintaining standards of care in the DOU. The Registered Nurse is directly responsible and accountable for the care given to his/her assigned patients. He/She communicates with the physician about changes in the patients clinical condition including hemodynamic monitoring, results of diagnostic studies and abnormal results and symptomatology. Is able to respond quickly and accurately to changes in condition and/or response to treatment. Maintains patient privacy and confidentiality.

The Registered Nurse is responsible for the delivery of safe patient care utilizing the nursing process of assessment, planning, implementation and evaluation. Provides direct patient care within the scope of practice. The Registered Nurse also directs and guides patient/family teaching and activities of other nursing personnel while maintaining standards of care in the DOU. The Registered Nurse is directly responsible and accountable for the care given to his/her assigned patients. He/She communicates with the physician about changes in the patients clinical condition including hemodynamic monitoring, results of diagnostic studies and abnormal results and symptomatology. Is able to respond quickly and accurately to changes in condition and/or response to treatment. Maintains patient privacy and confidentiality.

Performs clerical and nursing assistant duties in the assigned Care Unit. Organizes and coordinates the various patient reports, directs messages and other information to various members of the health team. Transcribes orders. Supports and provides care to patients.

Performs clerical and nursing assistant duties in the assigned Care Unit. Organizes and coordinates the various patient reports, directs messages and other information to various members of the health team. Transcribes orders. Supports and provides care to patients.

The Intake Case Manager (ICM) has overall responsibility to initiate triage of a patient who presents to the Emergency Department in psychiatric emergency crisis. ICM responsible for the quality of emergency triage and appropriate resource management for all patients who present for emergent psychiatric assessment, triage, disposition and/or crisis management. The ICM is responsible for ensuring appropriate for admission and/or disposition of any patient presenting with a potential psychiatric illness. The ICM provides assessment of psychiatric patients who present to the Emergency Department and/or in any acute care unit of the hospital. The ICM is responsible for ensuring all regulatory standards related to psychiatric admission are met, coordination with attending psychiatrist for appropriate admission orders, coordinates with community resources for appropriate disposition when the facility is unable to meet the patient�s care needs. The ICM is responsible for the utilization review process as it relates to triage and admission to the Behavioral Health Unit. The ICM is a patient advocate, promoting cost-containment and demonstrates leadership to integrate health care providers in achieving seamless delivery of care across the continuum. The methodology is designed to facilitate ensure the achievement of quality, clinical and cost-effectiveness, and utilization of evidence-based quality practices. The ICM ensures the comprehensive admission and concurrent review of the medical record for the medical necessity, intensity of services and severity of illness. The ICM provides oversight throughout the patient admission, across the continuum and supports other interdisciplinary team members and the discharge planning process.

The Registered Nurse is responsible for the delivery of safe patient care utilizing the nursing process of assessment, planning, implementation and evaluation. Provides direct patient care within the scope of practice. The Registered Nurse also directs and guides patient/family teaching and activities of other nursing personnel while maintaining standards of professional nursing care in Telemetry. The Registered Nurse is directly responsible and accountable for the care given to his/her patients in the Emergency Department. He / She communicates with the physician about the changes in the patient’s clinical condition including results of the diagnostic studies and symptomatology. Is capable of responding quickly and accurately to changes in the condition and/or response to treatment. Is knowledgeable about EMTALA regulations and reporting of child/adult abuse to appropriate agencies and Hospital Social Worker. Maintains patient privacy and confidentiality.

In collaboration with the manager/director of Performance Improvement, the coordinator is responsible for assisting in the coordination, integration, and implementation of the organization wide performance improvement activities to ensure compliance with company policies and state/federal regulatory and accreditation standards. Activities include but are not limited to chart reviews, data abstraction for CMS Core Measures and other quality outcomes studies, and staff education regarding core measures and updates regarding new and enhance indicators.

Conducts a therapeutic recreation program within the hospital to facilitate rehabilitation of the physically and mentally disabled. The Activity Therapist directs patient participation in selected activities such as games, social activities, sports or music to create an atmosphere of sociability, to provide a means of creative expression and to facilitate the learning skills for recreating during hospitalization and after discharge in the community. Creates an environment that allows the patient to explore his/her own potential, cultivate positive morale and minimize distress of illness. 

The Registered Nurse is responsible for the delivery of safe patient care utilizing the nursing process of assessment, planning, implementation and evaluation. Provides direct patient care within the scope of practice. The Registered Nurse also directs and guides patient/family teaching and activities of other nursing personnel while maintaining standards of professional nursing care in Telemetry. The Registered Nurse is directly responsible and accountable for the care given to his/her patients in the Emergency Department. He / She communicates with the physician about the changes in the patient’s clinical condition including results of the diagnostic studies and symptomatology. Is capable of responding quickly and accurately to changes in the condition and/or response to treatment. Is knowledgeable about EMTALA regulations and reporting of child/adult abuse to appropriate agencies and Hospital Social Worker. Maintains patient privacy and confidentiality.

The Environmental Service Technician is responsible for maintaining a high level of cleanliness within the hospital and adjacent buildings, which may require traveling from one facility to another without assistance. Respond to and initiate communication by phone, handheld radios, pagers etc.

The Registered Nurse is responsible for the delivery of safe patient care utilizing the nursing process of assessment, planning, implementation and evaluation. Provides direct patient care within the scope of practice. The Registered Nurse also directs and guides patient/family teaching and activities of other nursing personnel while maintaining standards of professional nursing care in Telemetry. The Registered Nurse is directly responsible and accountable for the care given to his/her patients in the Emergency Department. He / She communicates with the physician about the changes in the patient’s clinical condition including results of the diagnostic studies and symptomatology. Is capable of responding quickly and accurately to changes in the condition and/or response to treatment. Is knowledgeable about EMTALA regulations and reporting of child/adult abuse to appropriate agencies and Hospital Social Worker. Maintains patient privacy and confidentiality.

Responsible for designing, organizing, coordinating and implementing the Risk Management Program with the objective of controlling and minimizing loss to protect the human, physical and fiscal assets of the organization. Is an active participant in performance improvement data collection, activities, and functions to promote an integrated program, which ensures the provision of the highest quality of health care. Collaborates with personnel responsible for safety and security and actively participates in risk-related activities in this area. Provides assistance with claims investigation, management and litigation. Facilitates reporting of safety data/events. Evaluates risk management program(s) through the use of data capture, follow up and trend analysis and presents findings to appropriate committees. Assists with the development and implementation of initiatives, policies and procedures, including staff education activities, regarding risk reduction/elimination throughout the organization. Collaborates with multidisciplinary team on problem identification and resolution, cost containment issues, implementation of new services and systems/ performance measures

Provides telephone support for helpdesk and all associated processes. Provides tier one telephone support for hardware and software applications. Utilizes help desk software to keep an accurate account of all incoming calls. Routes call and notifies technicians of any critical situation requiring immediate attention. Maintains the proper skills necessary to interface with a variety of users regarding specific problems. Orders, receives and inventories all computer items purchased. Advises the Director/Manager of any issues that may affect the Information Services department.